Gateways Inn Restaurant - Lenox, Massachusetts

Antonio S

Nos dieron la habitación "Luciana" que está justo encima del cuarto de máquinas. Imposible dormir del ruido y las vibraciones. Es posible que fuera la más barata, pero a un hotel se va esencialmente a dormir y no hay derecho a que alquilen esa clase de habitaciones. Como a partir de cierta hora el hotel se queda sin nadie (dejan una lista de teléfonos en caso de emergencia), nos fuimos a una habitación que había enfrente y que estaba abierta (quién sabe si ya sabían lo que iba a suceder) y por supuesto libre, donde ya no había ruido y pudimos dormir. Es una pena porque tanto las instalaciones, una belleza; la acogida, muy cálida; el desayuno, estupendo, se quedan diluidos por este tipo de incidente.

Jason B

We just had our son's rehearsal dinner at the Gateways Inn on October 4th. It was an excellent experience and could not have gone better. The food and service was excellent and the facility was perfect for our needs. ||Every single member of the staff was exceptional to work with and the space they arranged for us was perfect for a rehearsal dinner. Every single one of our guests had a great evening and most importantly our son and no daughter in law said it was a great night and an experience they will always remember. ||A special shout out to the bar staff as they did a great job accommodating our guests and always had an iced tea waiting for me ready to go! ||We would strongly recommend the Gateways Inn to anyone who is planning an event in Lenox or Pittsfield in the future.||Jason and Ginger Breyo

Kathy P

My son recently got married at The Mount in Lenox. Our family, and much of the wedding party stayed for 4 nights at The Gateways Inn. The Gateways hosted the rehearsal dinner (50 guests) and a welcome gathering (90+ guests) the night before the wedding. We also hosted a post wedding gathering after the reception. Jeremy, the executive chef, went above and beyond to take care of our guests. Every dish he served was SO delicious!! The bar manager and his staff did an amazing job as well, delivering amazing cocktails. We felt at home the minute we stepped in the door and didn't want to leave at the end of our stay. It truly became our home away from home for the weekend. Thank you Jeremy, Michele, Kate, Mark, Dulce, Andre, Suzanne and your entire crew who worked tirelessly to make our stay so wonderful. You truly made it a memorable weekend! We look forward to seeing you again soon!

Jazmine Glasgow

My little sister booked the whole inn this weekend for her wedding party to stay. She held welcome drinks and her rehearsal dinner here. To say this place is amazing is an understatement. The rooms and the inn itself is great, but the people made it the stay it was.
They were kind, accommodating, and so helpful at every turn. They helped provide solutions to problems they didn't create and it left such an impression.

The food and service was also excellent, we ate breakfast and dinner there twice each and were so happy we did!

We will be returning ! Don't hesitate to book

Diane A

Our stay was, like last season, exceptional. The accommodations were lovely, clean and very comfortable. It was a short walk to town and an easy location to get to the sights. We had dinner one night at the hotel which was excellent along with a fantastic breakfast we had each morning. The staff was wonderful, attentive and professional! That personal touch made everyone in our party feel like VIPs!

Charles B

My wife and I had a wonderful stay at this historic inn. The room we stayed in was light, airy and had a bed far more comfortable than most inns. |The breakfast was varied and ample and served in a well-appointed dining room. |But, the surprise of the visit was the free concerts! On weekends, the adjoining restaurant has live entertainment. Even if you are not eating in the dining room, you can sit right outside in the large lobby to hear the music. On three evenings during our stay, a pianist (who had appeared at Carnegie Hall) gave three-hour, no interruption piano concerts! My wife and I thought we were in the Berkshires for the Boston Pops at Tanglewood (they were great also) and, in addition, we had Tanglewood level concerts right in our own hotel!|And, the people at the inn were great – especially Mark and Liz, each of whom had multiple roles in making sure the needs of all guests were met.

Glen K

While visiting Lenox, my husband and I stumbled upon your charming Inn. We enjoyed amazing food and friendly, accommodating staff. We were initially seated near the AC but moved to the other room to enjoy the music. One concern was the bartender taking shots during his shift, which seemed inappropriate. Overall, we had a great experience and will be back!

ALBERT H

The Gateway Inn has a newer up scale French themed restaurant that is excellent.||My wife had the asparagus risotto, which was unusual but good. I have Steak Frites, also excellent. The pickled vegetables were tart and tangy. Only complaint about the dinner menu is that the entree options are very limited. There is also a very extensive wine and liquor menu. |The best part was the service. The receptionist was charming and very skilled at making us welcome . Our waitress, Julia B. was wonderful. She has a great since of humor, knowledge about the food, and works to make sure you are taken care of. I can make State Frites at home, so service is a big factor in eating out. Julia B. made my night a great experience.